Upon receipt of your order, GSK Bespokedesigns LTD will send your Morphbag straight to you by courier.

SHIPPING RATES:

United Kingdom 

  • FREE STANDARD shipping
  • NEXT DAY COURIER DELIVERY (Monday to Friday Service) ££7.99

EU

  • Flat Rate of £10
  • we carry your duty and customs charges so that you do not have any surprises and do not suffer any delays

USA / Canada

  • Flat Rate of £20
  • we carry your duty and customs charges so that you do not have any surprises and do not suffer any delays

Rest of the World

  • Flat Rate of £35
  • we carry your duty and customs charges so that you do not have any surprises and do not suffer any delays
DELIVERY TIMES:

DHL Express delivers

UK next working day

EU 3-5 working days

Rest of The World 7-10 working days

Please note that due to the pandemic and inclement weather in some parts of the world, delays in deliveries are possible.

AS SOON AS YOUR ORDER IS SHIPPED. YOU WILL BE NOTIFIED BY E-MAIL WITH A SHIPPING CONFIRMATION. THAT CONTAINS A TRACKING NUMBER FOR YOUR CONVINIENCE.

RETURNS AND EXCHANGES:
  • Returns or exchanges can only be made within 14 calendar days upon reception. No exceptions will be made.  
  • Every return/exchange needs a Return Shipment Label issued by us. To request your return shipment label, please send an email to help@themorphbag.london with your original order number, your name, address and phone number, and the reason for return.


NOTE:  Once your Return Shipment Label has been sent, it must be used within 5 business days or the return will not be accepted, and the item will be considered a final sale.

Refund will be subject to the condition the item will be returned in. We will only refund items that have been returned in the same condition they were shipped.

 

A delivery confirmation email will be sent to you as soon as the order has been sent. This email will contain a tracking number and the date item was dispatched.

Please ensure your address is completed correctly and a valid phone number is available at order. GSK will not take responsibility for lost or undelivered items if the address is incorrect.